There have been many cancelled an delayed flights for airlines and their passengers. Delta decided to sent out 10,000 bonus miles to some customers as a “Summer Goodwill Gesture”.
We apologize for our recent and significant travel disruptions you experienced with us this summer. While we cannot recover the time lost and anxiety caused, we are automatically depositing 10K miles to your SkyMiles® account as a commitment to do better for you going forward and restore the Delta Difference you know we are capable of.
We treat every flight as an opportunity for us to make returning to the skies an enjoyable experience. That’s not just what we do, it’s what we believe – and we intend to deliver on that commitment on your future travels.
You may want to check you account to see if you got the bonus email. Heck, shoot them an email or even complain about not receiving a “Delta Summer Goodwill Gesture” for your cancellation or delay. YMMV.