Those with a Sprint family plan along with a corporate discount, you can now opt out of your contract or have your contract mark as fulfilled.
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Here’s the change in the TOS:
Discount Policy Change Notice: Effective 8/1/10, employee/member discounts will no longer apply to add-on services with a monthly recurring charge of $29.99 or less. Examples include, but are not limited to, Messaging Add-Ons, Data Packs, and Data Premier
Simply dial *2, 4, 5, then 2 to take you to Account Services. Read the above quote, and say you do not agree to the new terms. These retention CSRs can do much more for you have your contract mark as fulfilled and you can now go month to month on your bill.
Tell them you do not agree to this change in your Terms of Service and you want your contract mark as fulfilled. Call enough time until you find the right CSR do it for you.
Many have reported to get free one month of service free or $10 off per month – 24 month. Many other freebies includes bonus 450 minutes, up to $125 credit to your new phone in addition to the $150 2 yr credit, Free 6pm, etc.
New Sprint SERO Premium Plan Details
If you are some of the few with the $30 SERO plan with 500 minutes, 7pm nights, unlimited text, and unlimited data, Sprint is now offering all of their smartphones on the SERO plan.
What are the plan details of the new SERO Premium rate plans?
As of 10/1/10, there will be two SERO Premium plans available, SERO Premium 500 at $40/month and SERO Premium 1250 at $59.99/month. SERO Premium plans will match current SERO rate plans with two added features, Any Mobile Anytime and Unlimited GPS Navigation. SERO Premium rate plans will be compatible with all devices offered by Sprint. Only customers on a current SERO rate plan as of 10/1/10 will be able to swap to a SERO Premium rate plan. SERO Premium rate plans will not be discountable – customers on current SERO plans receiving discounts above and beyond the already discounted SERO rate will lose those discounts when moving to a SERO premium plan. 4G handsets such as HTC EVO 4G and Samsung Epic 4G will also require the $10 Premium Data add-on.
You can now get any non-4G phone for $10 more a month more which include GPS and free minutes to any mobile. An additional $10 per month on top of the $10 extra if you want the 4G phone. This only apply to those with the old SERO plan.
For the current SERO, you can still join, but the rate is not as attractive. It’s only worth it if you have no corporate discount. Use the info below to login.
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Hello, I recently talked to sprint and my bill is 185.00 dollars over charged. They offered me a 20 dollar credit towards the bill,which was really shameful. They got rid of my fair and flexible coverage. I wanted to know of any maneuvers to get rid of the overage charges? I’m very disgusted with sprint right now to the point of canceling although am not contractually obligated . I don’t want to make an emotional decision. I still have everything from the 30 dollar sero plan except the fair and flexible.
I don’t think they can force you to upgrade unless u want those Android phones. If you stay where you are and stick with ur current phone, bill should just be a little over $30.
If not, get this $25 plan with Android phone.
Hello, I have been a frequent reader of your blog since 2005.I read the above post and would like some clarification. I currently have the sprint sero 500 plan; I’ve actually had it since 2005.My understanding from the above post is that you have to upgrade to the premium plan. I just reviewed my bill and seems like sprint is forcing you to upgrade by forcing you to pay for all of the perks of sero. My bill is sky high. However, before this month its never been over 47.00 $. Your help would be appreciated.
do u know any promotional codes or freebies i can get by calling the retention number like the one u had listed such as the free data business or the 7.50 unlimited text messages, i tried those but they apparently expired