If you purchased Extended Download Service (EDS) for Norton products or Norton Download Insurance (NDI) between 1/23/2005 and 3/10/2011, you may be eligible to receive a payment of $50 per downloaded service from the Symantec Norton Insurance Class Action Lawsuit. According to this lawsuit, Norton allegedly violated several consumer protection laws after misleading its customers into believing that purchasing EDS or NDI was mandatory in order to continue the basic services, when in reality, customers could continue their services for free or purchase the optional software at a later time. The defendants deny any wrongdoing but have agreed to settle the claims in order to avoid ongoing litigation.
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Norton Insurance Class Action Lawsuit:
- Symantec Norton Insurance Claim Form
- Claim Form Deadline: 2/18/2016
- Who’s Eligible: Anyone in the United States who purchased Extended Download Service (EDS) for Norton Products or Norton Download Insurance (NDI) between 1/23/2005 and 3/10/2011.
- Estimated Amount: Up to $50 per downloaded service
- Proof of Purchase: N/A
- Case Name & Number: Devi Khoday, et al. v. Symantec Corp. and Digital River Inc., Case No. 0:11-cv-00180-JRT-FLN, in the U.S. District Court for the District of Minnesota
How to File a Claim:
- Head to the Symantec Norton Insurance Claim Form
- To begin the online claim form submission, you will have to enter your Personal ID Number and Confirmation Number that was provided on the postcard or email you received
- You will then have to enter the Verification Code, and then select ‘Login’.
- If you did not receive a postcard or email, select the ‘I do not have a Personal ID Number’ box, enter the Verification Code, and select ‘Login’.
- Follow the instructions to complete the online form submission.
- You may also print out a claim form and mail it. To begin, you will need to select the paper form option and then enter your personal information so that a custom form can be created.
- Once completed, mail the claim form to:
- Khoday v Symantec Corp.
P.O. Box 10081
Dublin, OH 43017-6681
- Khoday v Symantec Corp.
- File your claim by 2/18/2016 if you want to be included in the Symantec Norton Insurance Settlement.
When you downloaded Norton Antivirus, you expected to be able to have free antivirus software for your computer. Unfortunately, you may have been instructed to pay for extra services if you wanted to continue to use the product. This unfair business practice was used on many people and now Norton is paying for it. If this happened to you, you may be able to make a claim and get a $50 refund per downloaded service from the Symantec Norton Insurance Class Action Lawsuit. If you think you qualify for this class action lawsuit, make sure you file a claim by 2/18/2016 and then check out the entire list of Class Action Lawsuit Settlements from HMB!