Have you ever moved or changed your phone number? You know how much of a hassle it is to update your information with your doctor’s office or insurance or bank.
When those moments arrive, you’ll be happy to know that Chase Bank tries to make the updating process as easy as possible. All you have to do is follow the steps below to change any of your personal info.
For those of you in need of a bank account, check out our review and get a hold of a coupon for the Chase Total Checking® account. For a more Premium option, see our breakdown of the Chase Premier Plus CheckingSM account and get a coupon to apply!
How to Update Your Personal Information
- Log in to Chase.com
- Locate the “Profile & settings,” tab at the top of the screen.
- Scroll down until you find the category “Personal details” Click on each section that you want to change as pictured below.

- If you want to change an address, click “Address” and select either:
- Add an address: Click “Add an Address,” then click “Permanent” or “Temporary.” Enter your new information in the fields provided. Use the drop-down list to indicate whether your address is in the United States or an overseas location. Finally, click the bank accounts you want to relate to this address, and click “make this my primary address” if this is your primary location. Click “Save” to submit your changes.
- Change an address: Simply click “Edit.”
- If you want to make changes to a phone number, click “Phone” and choose from:
- Add a phone number: Click “Add a Phone Number” and select “Home,” “Mobile” or “Work.” From there, select whether your number is domestic or international. Then, you can enter your number, and click “make this my primary phone number” if this is your primary phone. Click “Save” to submit your changes.
- Change a phone number: Click “Edit.”
- Remove a phone number: Click “Delete.”
- If you want to make changes to your E-Mail address, click “Email” and choose from:
- Add an e-mail address: Click “Add an E-mail Address” and enter your email address. Click “make this my primary e-mail address” if this is your primary email. Click “Save” to submit your changes.
- Change an e-mail address: Click “Edit.”
- Remove an e-mail address: Click “Delete.”
- Notes: Keep in mind that if you update your email, you will no longer receive emails from your bank from the previous address. Also, if you choose to not receive offers from Chase, this setting may not carry over to your new email.
- Change your personal information and confirm.
Chase Promotions
![]() • Elevate your banking relationship and enjoy a bonus up to $3,000 when you open a new Chase Private Client CheckingSM account with qualifying activities. • Personalized banking made easier with premium benefits, 24/7 support and access to your banking and investment accounts in one place in the Chase Mobile® app. • Earn $1,000 when you deposit $150,000 or earn $2,000 when you deposit $250,000 or earn $3,000 when you deposit $500,000+. • Get up to a $3,000 bonus when you open or upgrade to a Chase Private Client account, a premium checking account which provides you with a dedicated banker and receive investing guidance from J.P. Morgan Wealth Management to help you reach your financial goals. • Receive personalized wealth strategies from a J.P. Morgan advisor. Your J.P. Morgan advisor gets to know you, your family and your goals to build a custom financial strategy and investment portfolio that reflects your evolving priorities. • Bank deposit accounts, such as checking and savings, may be subject to approval. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. |
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Bottom Line
If you follow the simple steps above, you can easily change your personal information with Chase. They have made the process of changing your personal information much simpler with the new updates to their account website.
Now, everything is right in front of you, all on the sidebar. The next time you move or change numbers, you will be totally prepared. If you want to hear about all that Chase has to offer, head to our full list of the latest promotions from Chase Bank for all your banking needs.










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