US Bank has 3,000 branches and 5,300 ATMs throughout the United States. They cater to people of all ages and have various checking and savings accounts.
If you recently open an account with them and don’t know where to start regarding online banking, look no further! If you continue reading below, you can learn how to make the most of your US Bank account.
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Table of Contents
Log In From a Computer
Access your U.S. Bank account by clicking on the “New User? Enroll Now” link in the login box on your desktop, tablet or mobile device.
Just follow the instructions to enter your account information and verify your identification! Accept the terms and agreements then set up your login information.
You can access TD Bank’s online services on all devices from “My Accounts” page by clicking:
- Transfer Money
- Pay External Bills
- Pay My U.S. Bank Account
- Online Statements
- Get a Cash Advance
- Send Money with Zelle
- Learn About Mobile Banking
- Check My Credit Score for Free
- Apply for Products
After that, you can then transfer money from on account to another, view online statements, check your credit score, get a cash advance and access other products.
You can also pay bills online and on time by clicking on “Pay External Bills” to go to the “Pay Bills” page. You can add or delete bills, track bills, check history, schedule bills or stop bills!
Log In From a Mobile Phone or Tablet
You can log in to your US Bank account by:
- Visit the U.S. Bank website using your web browser on a desktop computer, tablet or mobile device.
- Enter your “Personal ID” — this is the same as your user ID — and click “Log in.” Then enter your password and click continue.
- Once you’re logged in, you can access any of the aforementioned online banking functions.
With the US Bank app, you can view all your accounts in one place through their mobile app. Use the new quick-action menus to instantly access everyday banking tasks, like moving money.
- Transfer between your accounts
- Deposit checks
- Manage and pay bills
- Send, receive and request money
The U.S. Bank Mobile App gives you a new level of secure control over your credit and debit cards through their card management, travel notifications, location services, and lock & unlock your card.
How to Get Forgotten Username or Password
If find yourself forgetting or losing your personal ID or password, you can click on the “Forgot ID?” link or “Forgot Password?” Then you will be prompted to verify your identity and answer the security questions you set up when creating your account.
Once you complete the process, you will be emailed your ID or a link to reset your password as needed.
How to View Your Bank Statements
You can choose to go paperless by clicking “My Accounts” and selecting “My Documents.” You can then select “Paperless Preferences.”
Once you go paperless, US Bank will send alerts via email or text when your online statement is available. You can login to your account to access this statement at no charge. The statement will appear in your Message Center inbox on your “My Accounts” page. You can find your messages by locating the “Messages” button in the lower left side of your screen.
US Bank Customer Service
There are various online resources available on the U.S. Bank website. You can also call one of the following numbers:
- Online & Mobile Customer Service: 800-US-BANKS (800-872-2657)
- International Collect Calls: 503-401-9991
- For Individuals Who Are Deaf or Hard of Hearing: 800-685-5065
Physical branch locations’ business hours vary by state and location, so it’s important to search for your local U.S. Bank for hours of operation.
Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.
In addition, check out our review for US Bank and see the latest US Bank promotions! Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.