Since the beginning of the platform, Guaranteed Rate has closed more than $100 billion in mortgage loans. This nationwide mortgage lender delivers its great service through these three methods: low rates with transparent and fair fees, cutting-edge technology that simplifies and streamlines the mortgage process, and excellent customer service from mortgage experts.
If this has got you interested, continue reading our Guaranteed Rate Review to learn everything you need to know.
Mortgage Options & Rates
Guaranteed Rate has options for customers that want a good mix of home loan products and want a wide range of mortgage needs. They offer purchase and refinance loans, including conventional mortgages as well as government-backed ones, non-conforming jumbo loans, and cash-out refinancing.
Current mortgage rates and estimated costs are published directly on the Guaranteed Rate website.
Customer Satisfaction
Guaranteed Rate publishes a large amount of helpful information on their website to help customers make the right decisions. Additionally, its loan officers are skilled and helpful in providing customers with information and to assist when needed.
The Guaranteed Rate online tool for mortgage estimates is pleasantly intuitive and is simple to use. This tool is combination of low rates and a completely transparent process with high accessibility is what keeps the customers coming back.
Customer satisfaction is reflected by the reviews posted online. Guaranteed Rate have received high scores and plenty of positive reviews on websites like LendingTree, Yelp and the Better Business Bureau. On their own site, they have more than 500,000 happy customers, a 95% customer satisfaction rate, and a high Net Promoter Score of 83, beating out leading brands like USAA and State Farm.
Availability
Guaranteed Rate’s service is licensed to provide their excellent mortgage loans in all 50 states and Washington, D.C., with more than 300 branches across the country. Although, most contact that you’ll make with the service is made through the company’s website, where you will be able to input your loan information to better see your options for a mortgage.
Eligibility
If you have a good credit score, a stable income and a solid credit history, you can apply for a loan with Guaranteed Rate. The lender is willing to work with borrowers who don’t have 20% for a down payment but otherwise have the qualifications needed for a mortgage loan.
Application Process
With Guaranteed Rate’s online mortgage platform launching in July 2016, their borrowers have been able to enter their current loan details, see their free credit scores, and securely upload and electronically sign all loan documents. This whole process can be conveniently done online.
If you feel overwhelmed about all of the different options, they offer the option to talk to a qualified loan officer who will walk you through any part of the application process.
To get your loan options, you will need to provide details of the property you wish to buy or refinance, your personal finance information, and etc. Once you have your loan options, you can pick the product of your choice through phone or virtually.
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Bottom Line
Guranteed Rate have a large variety of mortgage options with competitive rate offers. They allow lender credits that can help them reduce their closing costs. The company is proud of their state-of-the-art, user-friendly digital platform, and their very high rate of satisfied customers.
Check out our other bank guides, and other ways to save money with credit card bonuses.
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