As technology improves, it trickles down to everything we do in our daily lives. That includes banking and all things related to it. Ally Bank is one of those banks that an entirely online bank and auto finance company. Today they have nearly 8,700 employees throughout the U.S. with no branch locations. For more information on Ally Bank’s hours, continue reading below.
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Ally Bank Hours for Normal Days
Because Ally Bank is an online bank with no physical locations, their hours don’t work the same as a traditional bank’s hours do. You don’t have to worry about scheduling visits between the regular 9-5 work day. However, this also means you don’t get face-to-face interaction with an employee, but you can still get everything worked out over the phone any time of the day.
Is Ally Bank Open on Weekends?
Simply put, yes because they are open 24/7. All you have to do is log on to your computer or mobile app and you will be able to access your account. Ally Bank customers can also use AllPoint ATMs at any time, including weekends.
Ally Bank Hours for Holidays
Because all of Ally Bank’s transactions are done online, customers don’t have to worry about planning their banking around the holidays. Your Ally Bank account information is available online at any time. For those who want to know when traditional banks close their branches during the year, here’s the U.S. Office of Personnel Management’s list of federal holidays:
- New Year’s Day: Jan. 1
- Martin Luther King, Jr. Day: Jan. 20
- Presidents Day: Feb. 17
- Memorial Day: May 25
- Independence Day: July 4
- Labor Day: Sept. 7
- Columbus Day: Oct. 12
- Veterans Day: Nov. 11
- Thanksgiving: Nov. 26
- Christmas: Dec. 25
How To Bank With Ally Bank After Business Hours
Technically, Ally Bank does not have “business hours” since they are available 24/7. As an online bank though, they do offer their customers the banking options of an online savings and checking account, money market account and high yield CD. Ally’s mobile banking app, online accessibility and an extensive network of partner ATMs let you access your money anytime you want without a teller.
How To Contact Ally Bank Customer Service
Ally Bank’s headquarters is located in Sandy, Utah. To contact customer service, you’ll use the bank’s 24/7 customer support number:
- 1-877-247-2559
You can also contact Ally via postal mail at the following addresses:
- General correspondence:
- Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044
- Ally Bank Customer Care
- Deposits:
- Ally Bank
P.O. Box 13625
Philadelphia, PA 19101
- Ally Bank
Ally Bank also has customer support chat available online, or you can log into your Ally account to contact customer service using Ally’s internal messaging system.
Bottom Line
Ally Bank is a great online bank for those of you who don’t want the hassle of visiting a physical branch for your banking needs. On top of this, customers tend to get better rates since an online bank doesn’t have to deal with the overheard cost of maintaining physical locations.
If you’re interested in this bank, learn more about Ally and check out our Ally Bank promotions and more bank guides!
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