Chase is one of the biggest banks in the Unites States, they offer everything from business checking, consumer checking, and savings accounts, as well as a popular range of credit cards.
Read our guide to learn how to access and use your Chase Bank account and ways to take full advantage of its online and mobile banking services.
PROMOTIONAL LINK | OFFER | REVIEW |
Chase Business Complete Checking® | $300 Cash | Review |
Chase Private Client | $3,000 Cash | Review |
Chase Total Checking® | $300 Cash | Review |
J.P. Morgan Self-Directed Investing | Up to $700 Cash | Review |
Chase College CheckingSM | $100 Cash | Review |
Chase Secure BankingSM | $100 Cash | Review |
How to Log In from a Computer
On the top right page of Chase homepage, you’ll see the place to sign into your account. All you have to do is type in your username and password into the slots.
You also have the option to click the “Remember Me” box, but keep in mind that when you’re using a shared computer or public WiFi, you might want to opt on that since there’s a security risk.
How to Log In from a Mobile Phone or Tablet
The Chase mobile app is available for both iOS and Android platforms, you cam download the via the Apple app store and Google Play. Please note that you’ll need to use your laptop or tablet to create your Chase login information before using the app.
Once logged in, go ahead and tap on “Request an Identification Code” and choose whether or not you’d like to receive it via email, text, or phone call. Then enter the code and your password to complete the process.
The Chase mobile app has many features like depositing checks, transfer money, and make payments. Not only that, you can use the branch locator if you ever need to visit or find a brick-and-mortar branch.
How To Retrieve a Chase Login Information
If you lose your Chase login information, the “Forgot username/password” link can be found under the “Sign in” button on the Chase homepage.
You’ll need to provide your Social Security number or tax ID number for identification as well as your account type. Chase will assist you on finding your username or resetting your password, so you can use your account as soon as needed.
How to Find your Chase Account Statements
Chase makes it easy for their customers to find their statements at any time. You can see up to seven years of your statements.
Once you log in on your mobile phone or tablet, you can click on “See Statements” in the summary section. If you’re on the desktop, after you log in, select the menu button to reveal further options and select “Statements & documents” from that list.
How to Contact Chase with Account Problems
You can contact Chase for customer service and reach them between 7 a.m. to midnight ET:
- 1-877-242-7372 if you’re in the U.S.
- 1-713-262-3300 if you’re outside the U.S.
If you’re in the military, try these numbers:
- 1-877-469-0110 if you’re in the U.S.
- 1-318-340-3308 if you’re overseas
If you prefer a more in-person approach, you can schedule a meeting with a Chase banker online. Then you get to meet that banker in person on the scheduled time and date to talk about what you’ve scheduled them for. These appointments are available to those with and without Chase bank accounts.
Chase Bank Promotions
• You're eligible for up to a $3,000 bonus when you open a new Chase Private Client CheckingSM account with qualifying activities. • Speak with a Private Client Banker to open your Chase Private Client CheckingSM account today. Schedule your meeting at your nearest branch or over the phone. • Priority service for everyday banking. Receive personalized attention from a dedicated Chase Private Client Banker who is ready to help you. • Earn $1,000 when you deposit $150,000 or earn $2,000 when you deposit $250,000 or earn $3,000 when you deposit $500,000. • No ATM fees worldwide. • No Chase fee on incoming or outgoing wire transfers. • Enjoy higher limits on Chase Private Client debit card purchases and ATM withdrawals, as well as higher Zelle® and Chase QuickDepositSM limits. • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. Deposit products are FDIC insured up to the maximum amount allowed by law. |
• Enjoy $100 as a new Chase checking customer when you open a Chase College CheckingSM account and complete 10 qualifying transactions within 60 days of coupon enrollment. • No Monthly Service Fee while in school up to the graduation date provided at account opening (five years maximum) for students 17-24 years old. • Students ages 18-24 with a Social Security Number can open an account online or at a Chase branch. Students with no Social Security number or who are 17-year-olds can only open an account at a branch. • Keep track of your money in the Chase Mobile® app. The app helps you manage your money. • Zelle® is available in more than 1,000 banking apps in the U.S. So you can send and receive money from almost anyone you know and trust who has a bank account in the U.S. • Access to more than 15,000 Chase ATMs and more than 4,700 branches. • JPMorgan Chase Bank, N.A. Member FDIC • Chase Overdraft AssistSM – no overdraft fee if you’re overdrawn by $50 or less at the end of the business day or if you’re overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day* *With Chase Overdraft AssistSM, we won’t charge an Overdraft Fee if you’re overdrawn by $50 or less at the end of the business day OR if you’re overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
Bottom Line
Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.
In addition, check out the latest Chase Bank Promotions! Furthermore, if you’re interested on banking with Chase read our Chase bank review and see if their services if what you’re looking for.
Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.
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