Chase is one of the biggest banks in the Unites States, they offer everything from business checking, consumer checking, and savings accounts, as well as a popular range of credit cards.
Read our guide to learn how to access and use your Chase Bank account and ways to take full advantage of its online and mobile banking services.
| PROMOTIONAL LINK | OFFER | REVIEW |
| Chase Business Complete BankingSM | $300 Cash | Review |
| Chase Private Client | $3,000 Cash | Review |
| Chase Total Checking® | $200 Cash | Review |
| J.P. Morgan Self-Directed Investing | Up to $700 Cash | Review |
| Chase College CheckingSM | $100 Cash | Review |
| Chase Secure BankingSM | $100 Cash | Review |
How to Log In from a Computer
On the top right page of Chase homepage, you’ll see the place to sign into your account. All you have to do is type in your username and password into the slots.
You also have the option to click the “Remember Me” box, but keep in mind that when you’re using a shared computer or public WiFi, you might want to opt on that since there’s a security risk.
How to Log In from a Mobile Phone or Tablet
The Chase mobile app is available for both iOS and Android platforms, you cam download the via the Apple app store and Google Play. Please note that you’ll need to use your laptop or tablet to create your Chase login information before using the app.
Once logged in, go ahead and tap on “Request an Identification Code” and choose whether or not you’d like to receive it via email, text, or phone call. Then enter the code and your password to complete the process.
The Chase mobile app has many features like depositing checks, transfer money, and make payments. Not only that, you can use the branch locator if you ever need to visit or find a brick-and-mortar branch.
How To Retrieve a Chase Login Information
If you lose your Chase login information, the “Forgot username/password” link can be found under the “Sign in” button on the Chase homepage.
You’ll need to provide your Social Security number or tax ID number for identification as well as your account type. Chase will assist you on finding your username or resetting your password, so you can use your account as soon as needed.
How to Find your Chase Account Statements
Chase makes it easy for their customers to find their statements at any time. You can see up to seven years of your statements.
Once you log in on your mobile phone or tablet, you can click on “See Statements” in the summary section. If you’re on the desktop, after you log in, select the menu button to reveal further options and select “Statements & documents” from that list.
How to Contact Chase with Account Problems
You can contact Chase for customer service and reach them between 7 a.m. to midnight ET:
- 1-877-242-7372 if you’re in the U.S.
- 1-713-262-3300 if you’re outside the U.S.
If you’re in the military, try these numbers:
- 1-877-469-0110 if you’re in the U.S.
- 1-318-340-3308 if you’re overseas
If you prefer a more in-person approach, you can schedule a meeting with a Chase banker online. Then you get to meet that banker in person on the scheduled time and date to talk about what you’ve scheduled them for. These appointments are available to those with and without Chase bank accounts.
Chase Bank Promotions
 • Earn $300 when you open a new Chase Business Complete CheckingSM account. For new Chase business checking customers with qualifying activities. • Multiple ways to waive the Monthly Service Fee, including maintaining a minimum daily balance or purchases on your Chase Ink® Business credit card. • Built-in card acceptance. Accept card payments anytime, anywhere in the U.S., and get transparent pricing with Chase QuickAcceptSM. • Same-day deposits with QuickAccept. Free up the cash you need to keep your business moving forward with same-day deposits at no additional cost. • Alerts to help you stay on top of your account activity. • Easy account management through Chase Business Online and the Chase Mobile® app. • Unlimited electronic deposits, ACH and Chase QuickDepositSM • Convenient access to more than 16,000 ATMs and more than 4,700 branches. |
 • New Chase checking customers enjoy a $200 bonus when you open a Chase Total Checking® account and set up direct deposit • Access to more than 16,000 Chase ATMs and more than 4,700 branches • Chase Mobile® app - Manage your accounts, deposit checks, transfer money and more -- all from your device. • Open your account online now • Available online nationwide except in Alaska, Hawaii and Puerto Rico. For branch locations, visit locator.chase.com. • Chase Overdraft AssistSM – no overdraft fee if you’re overdrawn by $50 or less at the end of the business day or if you’re overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day* *With Chase Overdraft AssistSM, we won't charge an Insufficient Funds Fee if you're overdrawn by $50 or less at the end of the business day OR if you're overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
 • You’re eligible for up to a $3,000 bonus when you open a new Chase Private Client CheckingSM account with qualifying activities. • Speak with a Private Client Banker to open your Chase Private Client Checking account today. Schedule your meeting at your nearest branch or over the phone. • Priority service for everyday banking and access to J.P. Morgan Wealth Management • Earn $1,000 when you deposit $150,000 or earn $2,000 when you deposit $250,000 or earn $3,000 when you deposit $500,000 • No ATM fees worldwide. • No Chase fee on incoming or outgoing wire transfers; can be completed online or over the phone. • Experience a financial relationship that brings you more. • Save time and money with better banking benefits and special services. |
 • Enjoy $100 as a new Chase checking customer when you open a Chase College CheckingSM account and complete 10 qualifying transactions within 60 days of coupon enrollment. • No Monthly Service Fee for up to 5 years if you're a student between the ages of 17-24 at account opening with proof of student status. • Students ages 18-24 with a Social Security Number can open an account online or at a Chase branch. Students with no Social Security number and 17-year-olds can only open an account at a branch. • Manage your money, see your accounts, and pay your bills using the Chase Mobile® app • Send and receive money in moments using Zelle®. • Access to more than 16,000 Chase ATMs and more than 4,700 branches. • Start planning for your future by using the budget tool in the Chase Mobile® app to set, track, and adjust your spending to help you save more. • Chase Overdraft AssistSM - – no overdraft fee if you’re overdrawn by $50 or less at the end of the business day or if you’re overdrawn by more than $50 and bring your account balance to overdrawn by $50 or less at the end of the next business day* *With Chase Overdraft AssistSM, we won't charge an Insufficient Funds Fee if you're overdrawn by $50 or less at the end of the business day OR if you're overdrawn by more than $50 and you bring your account balance to overdrawn by $50 or less at the end of the next business day (you have until 11 PM ET (8 PM PT) to make a deposit or transfer). Chase Overdraft Assist does not require enrollment and comes with eligible Chase checking accounts. |
Bottom Line
Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.
In addition, check out the latest Chase Bank Promotions! Furthermore, if you’re interested on banking with Chase read our Chase bank review and see if their services if what you’re looking for.
Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.
Leave a Reply