Citibank only operates on 700 branches across the U.S. They offer credit cards and banking services, but their service fees and balance requirements are more on the higher side.
While Chase offer everything from personal banking to mortgages to loans, as well as a popular range of credit cards.
Not to mention, they offer more checking options compared to other competitors.
Continue reading below to see a side-by-side comparison between the two banks, so you can see which one offers the services you need the most.
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| Citibank | Chase | |
| Locations | 700 Citibank branches across 13 states (Mostly in California and New York) |
Branches in Several States (Locator) |
| ATMs | 2400 ATMs across the country. Also works at all MoneyPass ATMs |
Chase ATMs nationwide |
| Savings | 3/5 | 3.5/5 |
| CD | 3/5 | |
| Checking | 3/5 | 4/5 |
| Money Market | N/A | |
| Customer Service | 4/5 | 4/5 |
| Mobile App | 4.5/5 | 5/5 |
| Pros | -Perks for high balance customers -Many fee-free ATMs -Global presence |
-Branches in many states -New customer coupons -Full service banking |
| Cons | -No free checking option -Higher balance requirements -Low savings APY |
-Low interest rates – Not in all states |
| Bottom Line | Citibank is more geared towards people who have high balances in their deposit account. | Chase is a good choice if you’re looking for a bank with full range of service |
Chase Bank Promotions
Chase Business CheckingChase Premier Plus CheckingSMChase Total Checking®Chase SavingsSMYou InvestSM by J.P. MorganChase SapphireSM CheckingChase Total Checking® + Chase SavingsSMChase College CheckingSMChase Private Client
 • Earn $300 when you open a new Chase Business Complete Checking account. For new Chase business checking customers with qualifying activities. • More ways to waive fees. Multiple options to waive the Monthly Service Fee, including maintaining a minimum daily balance or purchases on your Chase Ink® Business credit card • Convenient access to payment processing. Accept card payments anytime, anywhere in the U.S., and get transparent pricing with Chase QuickAcceptSM. • Same-day deposits with QuickAcceptSM. Free up the cash you need to keep your business moving forward with same-day deposits at no additional cost. • Alerts to help you stay on top of your account activity. • Easy account management through Chase Business online and the Chase Mobile® app. • Unlimited electronic deposits, ACH and Chase Quick DepositSM. • Convenient access to 16,000 ATMs and more than 4,700 branches. |
Citibank Promotions
See our Citibank Savings review and the latest bank Citibank Promotions.
See our Citibank Priority Account Package review and the latest bank Citibank Promotions.
Compare to Other Banks
- Chase vs Bank of America
- Chase vs Fifth Third Bank
- Chase vs Wells Fargo
- Chase vs US Bank
- Chase vs CIT Bank
- Chase vs PNC Bank
- Chase vs TD Bank
- Discover Bank vs Chase
- Citibank vs Wells Fargo
- Citibank vs Bank of America
- Citibank vs US Bank
- HSBC Bank vs Citibank
- TD Bank vs Citibank
- Capital One vs Citibank
Bottom Line
Which Bank is Better: Citibank or Chase?
In summary:
- Citibank is different compared to other banks because they only offer a package of both checking and savings account when opening an account. Citi can be especially beneficial for those who travel or need access to a large ATM network.
- Chase is a good choice if you’re looking for a bank with full range of services, physical locations, lots of ATMS, and good mobile banking.
For more variety of options, see our list of the best bank account bonuses & savings account offers.
More on Chase Bank:
- What Are Chase Bank’s Hours?
- How To Find and Use Your Chase Bank Login
- What Do You Need to Open a Chase Bank Account?
- How To Order Checks via Chase: Online, Vendor Site or by Phone
- How to Set Up Chase Online Bill Pay
- How to Stop Payment for a Chase Check
- Chase Business Routing Number
- How to Stop Payment for a Chase Check
More on Citibank:
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